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Narayan, Sneha

Panel Chair/Moderator

Panel 5.5. Understanding Governance Across Peer-Produced Knowledge Commons’ Lifecycles
co-Chairs: Sneha Narayan1, Benjamin Mako Hill2, and Sohyeon Hwang3
1Carleton College, 2University of Washington, 3Princeton University

The largest and most studied peer-produced knowledge commons—projects like Wikipedia, free/libre open source software projects like GNU/Linux, and so on—are now decades old. As knowledge commons have grown and matured, they face a shifting range of new governance challenges related to protecting the valuable information goods they have created, such as increasing audience size and diversity, data use by and contributions from AI, coordinated cybersecurity attacks and misinformation campaigns, increased newcomer rejection, and dwindling engagement in governance activity, to name just a few. This panel aims to bring together researchers seeking to document these shifting challenges and how peer-production communities respond to them, while taking stock of the effectiveness of these responses. In particular, we hope to showcase research that takes advantage of the unique features of knowledge commons (such as the availability of detailed longitudinal data, or comparative data across populations of knowledge commons) to analyze these governance challenges across time, and between communities. The panel would be excited to present research revisiting empirical settings that served as sites of earlier work on knowledge commons to describe what has changed.

Author

Session 5. 5.
Monday, June 16, 2025 3:30 PM – 5:00 PM Hasbrouck Hall HAS 137
Centralization and the Impact of Community Stature on English Wikipedia’s Dispute Resolution Process
in-person
Sneha Narayan
Carleton College, USA

English Wikipedia is a significant example of a knowledge commons that is largely maintained by volunteer editors across the world. As in any large collaboration, disputes inevitably arise among Wikipedia’s editors, and the Wikipedia community has a number of processes in place to adjudicate disagreements about what information should be present on Wikipedia, and to address anti-social or harmful conduct that arises within its user base.

The most challenging disputes on Wikipedia are adjudicated by a group of elected volunteers known as the Arbitration Committee (ArbCom). ArbCom investigates evidence around major disputes, and convenes hearings for the users involved on public pages on Wikipedia. Members of the Wikipedia editing community at large may comment on and provide context for disputes as they are being heard by ArbCom.

To understand the role and function of this dispute resolution process over the course of Wikipedia's existence, we assembled a dataset of 203 arbitration cases from 2008 to 2024 to understand who contributes to case discussions, and how a Wikipedian’s stature within the editing community impacts their case’s outcome. Our analysis shows that editors contributing to ArbCom case discussions are rarely commenting for the first time, and have been contributing to Wikipedia much longer than the average editor. Additionally, we find users with higher community stature are more likely to be given warnings than their less experienced counterparts, who tend to receive more bans.

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  • General Program
  • Panel Schedule Oral Presentations
  • Poster Presentations
  • IASC 2025 Social System Map
  • IASC 2025 Slack Workspace
  • Teamup Calendar (also see below in your local time)

About the Conference

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